We’ve got you covered
As your dedicated technology partner, Soracom empowers you to develop, deploy, and manage IoT solutions – from hardware and SIM cards to expert support – all in one place.
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Everything You Need, All in One Place
From SIM cards and hardware to starter kits and support, Soracom is your technology partner removing barriers so you can build, launch, and scale connected businesses faster.
Global Connectivity
Curated Hardware
Starter Kits
Featured Products
Ready to build? Browse our most popular IoT solutions below, including best-selling SIMs, pre-packaged Starter Kits, and reliable hardware. Everything you need to connect your project is here.
View our full catalog for the complete range of devices and hardware.
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$89.00
Trusted By 30,000+ Businesses Worldwide
“I found the functionality I was looking for in the LTE-M Button. The Magic of the button is it is simple and it works in almost any situation you can imagine.”
Nagesh Kadaba
CEO, RxKeeper
Further Reading
Ready to dive deeper? Whether you’re integrating a Soracom-designed device or a partner solution, our resource library has you covered. Explore everything from quick start guides and video tutorials to detailed technical documentation to accelerate your project.
Getting Started Guide
Everything you need to connect and manage your device.
Video Tutorials
Step-by-step video instructions to get you started.
Developer Guides
Dive into technical detail with Soracom’s developer guides.
Our Global Network of Device Partners
We’ve partnered with leading organizations to ensure you have the best tools available. Whether you’re selecting from our reliable, Soracom-designed devices or integrating solutions from our trusted device partners, you can be confident in the quality and performance of your IoT deployment.
FAQs
Soracom provides a complete range of connectivity options with removable SIM cards (2FF, 3FF, 4FF), MFF2 eSIMs, and fully integrated iSIMs, ensuring the perfect form factor for any M2M or IoT device. To see all available sizes and connectivity details, please visit the IoT SIM Card page.
You can register your new SIM card directly within the Soracom platform. Simply log in to the User Console
and select the “Register SIM” option at the top of the screen to begin. For full instructions on preparing your SIM and completing the process, please consult our Registering Soracom IoT SIMs documentation.
You can purchase Soracom SIM cards and devices through several convenient channels:
Soracom Store: Many devices and all SIM form factors are available for direct purchase through our store.
Authorised Distributors: Products available through our distribution partners can be easily found and purchased via links provided on the relevant product pages within the Soracom Store.
Existing Customers: For quick reordering of SIMs and certain products, you may purchase directly within the Soracom User Console.
Sales Team: If you require specialised hardware, custom solutions, or bulk pricing, our sales team is ready to assist you.
Once your order is placed, we aim to process and ship it out as quickly as possible. You will receive a shipping confirmation email sent to the address provided, which will include your tracking information so you can monitor your shipment’s progress. All shipping is handled in accordance with Soracom’s Sales of Goods Terms & Conditions.
We accept Credit Cards (Master Card and Visa) for payment of orders. We do not accept PayPal, Amazon Payment, Bitcoin, Wire Transfer, check, money order or COD payments. Before shipment, credit cards must clear authorization and will be charged at the time of order.
When required by law Soracom collects Federal, State and/or Local sales tax to a Customer’s shipment. (These taxes are in addition to the purchase price of the Product(s) subject to an order).
Should you experience issues with your device or SIM, we have clear support channels available. Begin by checking our quick-start resources:
Soracom Documentation (Technical troubleshooting)
Soracom Support Articles (FAQs and known issues)
If you cannot find a solution, the best way to get help is to log in to your Soracom User Console and submit a Support Request. This ensures your ticket is routed directly to our specialist team.
If you’d like to return any product purchased on Soracom’s Online Store, the return period is 14 days from the date of delivery. We will only accept unopened and unused products for return.
No returns will be accepted without the customer having obtained a return authorization. Prior to returning your product, please contact [email protected] with a Subject line of “Online Store Product Return”.
All returns must be in original mint and clean condition. Returns for used products – including opened, damaged, scratched, programmed, and burnt – will not be accepted.
All products must be returned in their original packaging with original receipt and an explanation of the reason for the return.
Refunds will be denied for any product returned not conforming to the above mentioned conditions.
We will refund 100% of the purchase price for returns that meet the above conditions.
For returns after the 14-day period, we will refund the purchase price of the product(s) minus a 15% re-stocking fee (of the total product(s) purchase price) up to 90 days from the date of purchase.
Returns are not accepted after 90 days from the day of purchase.
Soracom will not pay for return shipping – customers are responsible for the cost of returning the product(s). Shipping fees will only be covered if the return is the result of a shipping error due to Soracom.
We will not accept COD shipments.
For returns that meet the above criteria, you can expect a refund within 14 days of the date that we receive the product(s) from you.
If you have any questions about our Refund and Return Policy, please contact us at [email protected]
Click here to see the full Sale or Goods Terms & Conditions.
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